The Townhomes at Highcrest
Our wonderful apartment community offers a unique living experience by providing residents with spacious apartments, convenient and modern amenities, and a location central to all the city has to offer. Depending on your needs, our community offers one-, two-, and three-bedroom floor plan options each outfitted with apartment amenities to make your life easier and more comfortable. Enjoy our sparkling community pool, fitness center, business center and more!
Ratings & Reviews
Resident Reviews
|Recommended: YesNew Resident — I really like it here, the town home is like welcoming, quiet, and Sylvia is fantastic,
She really cares about her Tennant's and you can tell.
Yes, i would recommend this as a GREAT community to live in.
The apartment is well maintained, and roomy.
response from property -On behalf of our entire team, thank you John. We love hearing about our awesome staff, and they work extremely hard to provide a great experience for our current and future residents. -The Townhomes at Highcrest Management Team.
|Recommended: YesOk Place To Live — There’s garbage that is littered And not picked up. There’s a lot of people who don’t clean up after their dogs and it’s annoying for everyone else who does or who don’t have pets at all. Parking is limited after 8 30pm.... we were told the carpet would be replaced when we moved in, it wasn’t and smelled the whole apartment shortly after moving in. Silvia helped us get it replaced within a timely manner. Any issues we’ve had have been addressed resolved. Overall it’s a decent place to live.
Megan! Thank you for your review. We're glad to hear that all of your issues have been resolved and that you've felt well taken care of by our staff. We'll continue to keep this place in great shape! If you have any suggestions or would like to tell us more, please reach out to us at (630) 985-3555. Have a great day!
-The Townhomes at Highcrest Management Team
|Recommended: YesIts Nice — I like it
Arhonda thank you so much for rating us. -The Townhomes at Highcrest Management Team.
|Recommended: NoI’ve Been Here 3 Years And Haven’t Had Carpet Clean Or Walls Painted — No, too many extra cost
Thank you for reaching out Marina. We are sorry that your carpets and walls have not received any routine maintenance in the time you have lived at our community. If you would like these services to be scheduled with our maintenance, please reach out to our office so we can discuss any concerns you may have. -The Townhomes at Highcrest Management Team
|Recommended: NoCould Be Better — It’s ok, the maintenance and front office needs more leadership support as they lack true support to renters. The money being spent on rent vs front office isn’t really worth it. On top of the towing of residents cars which is just another way they will take money from you.
Hello Lewyn, we thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Townhomes at Highcrest management team.
|Recommended: YesI Feel That They Are Doing A Good Job. — This is a nice and safe place to live.
Thank you so much Anthony! We appreciate your confidence in us.
|Recommended: NoNeeds Better Maintenance,Appearance,And Parking Availability — It is a constant headache trying to deal with reserved parking and normal parking and utilities, specially water, are impossible to find out your usage since it seems that you pay a share of the entire building's usage instead of what you really use.
Hello Gustavo!
We're sorry to hear you were less than satisfied with our maintenance service. We pride ourselves on our community and the quality standards we maintain, so we would like to make things right. Please contact us at (630) 985-3555 to discuss what occurred and how we might make it up to you.
-The Townhomes at Highcrest Management Team
|Recommended: NoI Used To Pass This Place And Think It Was Wonderful I Live Here And I Think It's Awful — They lie to get you and they tell you right as one thing but in actuality you're paying 250 more and paying double utilities don't move here
Thank you for your feedback, Brea. We are sorry to hear you have had a negative experience living at our community. We would love to discuss your review further and help to resolve any ongoing problems you may be having. Please call our office as soon as you can at (630) 985-3555.
The Townhomes at Highcrest Management Team
|Recommended: NoDon’t move in to this townhome they don’t fix things when you need them fix. They don’t keep up with the landscape. They is garbage everywhere. Dog poop is never picked up by who ever has dogs. The manager here dose not know how to treat people. They are also shutting the water out. Over all it’s not a good place to live.
Hello Martha, we thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Townhomes at Highcrest management team.
|Recommended: YesGreat Places — Quite , well maintained
Thank you for your review Perla. We are so glad to hear that you are having a great experience and enjoying your home. We take a lot of pride in keeping our grounds clean and we are so happy to hear that you have noticed. Please don't hesitate to give our office a call with any suggestions on how we can further improve our community. -The Townhomes at Highcrest Management Team.
|Recommended: YesI'ts Not A Bad Place To Live Some Neigbors Are Friendly. — the school district is amazing.
Shevitta! Thank you for your review! We're glad to hear that your home is in a location designated for a good school experience! If you have any suggestions for us or if there's anything we can help with please give our office a call at (630) 985-3555. Have a great day!
-The Townhomes at Highcrest Management Team
|Recommended: NoSo many issues where do I begin. You know your home is supposed to be your tranquility. But not here, The type of people and the misleading of management along with the countless lies management tells you, how could you ever dream about living here. Back in March water pipes burst all around within the complex, leaving tenants with no water for days and weeks. Do you think management offer their tenants cases of water for their inconvenience, No. Do you think our water bill showed some type of adjustment for no water No. People was left with no water for days, and they cared like a lion would care if you were hyena. This place has no regard for their tenants. Stay away don't even bother. Now if you want to sell drugs and hang out all night and disturb people and hang out in the parking lot and cause mischief. Highcrest Townhomes is the place for you. The most embarrassing place you would ever lived in Woodridge. not enough characters to finish telling the truth.
Thank you for reaching out. Firstly, we'd like to offer our sincerest apologies for for your poor experience. Here, at the Townhomes at Highcrest, we're always looking for ways to provide a comfortable living experience to our residents, future and present. Please email us at [email protected] to continue this conversation. Thanks!
|Recommended: NoNice Apartment But Unprofessional When You Have Problems — Don't unless under new management
Thank you for your feedback. We apologize to hear about your experience here. Our goal is to provide exceptional service, support to our residents, and to improve our community. We would love to personally address your concerns so that we may improve our new team. Please contact us at (630) 985-3555 or [email protected]
-The Townhomes at Highcrest Management Team
|Recommended: YesI Love It Here — The location is the BEST , the responsiveness of management, the size of the apartment, the up keep of the property. I have lived in a couple other places in Woodridge and I would not trade this place at all. Pricing is reasonable and parking is ample. My family and I are very content living here. although we are still waiting for the construction of a club house. I am a happy renter. Kat is the BEST She has always kept her word and gone above and beyond
Thank you so much for the 5-star review! We appreciate you for taking time out of your day to let us know your opinion of us. If you ever need our help, please feel free to give us a call.
|Recommended: YesLivable — 4he townhouse is ok.. The parking sucks.. The yards needs to maintained more.
Thank you for taking time to post this review. We appreciate your feedback and aim to address all issues as they are brought to our attention. We value you as a part of our community.
Warmest Regards,
The Townhomes at Highcrest