Haven on the Lake Apartments
Welcome to Haven on the Lake in Maryland Heights, Missouri. We offer spacious and pet-friendly one, two, and three bedroom apartments and townhomes designed for comfort, convenience, and modern living. Our resort-style community features everything you need to live well—including a fitness and cardio center, indoor and outdoor tennis, basketball courts, and a playground. When it's time to unwind, enjoy two refreshing pools with sundecks perfect for a relaxing afternoon. Discover the space, amenities, and location you’ve been looking for—right here at Haven on the Lake.
Ratings & Reviews
Your Review
Resident Reviews
|Recommended: NoVery Basic — For the amount of rent, 2bdr 2bath, the quality of the apt should be better. Paint job is not good on cabinetry, front door had to be repainted due to chipped paint, carpet is old and smells like animal urine. I have to continuously burn candles, or use plug ins to cover the odor. Residents are messy, trash and cigarette butts on the stairways. Trash bins are horrible, always trash on the ground and around the bins.
response from property -Thank you for reviewing our community. We appreciate your feedback about the condition of your apartment and would like to talk to you further regarding the concerns you have presented here so we can help resolve anything that is outstanding. Please feel free to contact us at [email protected] or by calling us at (314) 392-9926
so we can talk to you more about your review. Thanks again. - Haven on the Lake Management Team
|Recommended: NoNot Happy — Not happy with the new property management
Hello Kimberly,
We thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents.
Have a great day!
Your Haven on the Lake management team.
|Recommended: NoGone To The Dogs. — A nice stroll around the pond will have you breathing in the warm aromas of feces from the overflowing dog bin as well as many views of large and small turds all around the grounds. Garbage is constantly flowing from the dumpsters and I can’t even put a regular bag of trash in it. There has never been any water pressure in the apartment making it difficult to take showers but maintenance says that’s how it’s set up. Water, sewer and trash is also not included in the rent like most places. Luckily I laid for parking because there’s never any available spots. If all this doesn’t bother you then it’s a great place to live
Thank you for your feedback, Dennis. We are sorry to hear you have had a negative experience living at our community. We would love to discuss your review further and help to resolve any ongoing and future issues. Please call our office at your earliest convenience.
The Haven on the Lake Management Team
|Recommended: YesRent — Now that they have a new owner I think its BS we get charged a convenience fee to pay our rent on their web site...
Thank you for your feedback, Roger. Please reach out to our office so we can discuss your review further and help to resolve any ongoing issues.
The Haven on the Lake Management Team
|Recommended: YesGood — Loving my apartment
Thanks for your time, Martha. It is great to hear that you enjoy your new home.
Looking forward to the rest of your stay with us, Haven on the Lake Management Team.
|Recommended: NoTwo Thumbs Down — Everything has been a hassle since I moved here. I had to ask multiple times to get a key for our mailbox, multiple trips to get a card with access to laundry, and continual push back on getting a pipe fixed in my bedroom. I am exceedingly frustrated with the lack of compassion or care from the property manager.
Emily, thank you for providing this feedback. We are sorry that you had a negative experience with our staff. Here, at Haven on the Lake, we work diligently to hire cooperative, kind, and experienced individuals to oversee our residents' needs and our beautiful apartment homes. We welcome the opportunity to discuss your concerns in further detail and resolve anything that might still be outstanding. Please feel free to contact our Management Office at [email protected] regarding your review. Thank you again for making us aware of your concerns!
Warmest Wishes,
The Haven on the Lake Management Team
|Recommended: YesGood But Can Be Better — The new management is adapting which is common when taking over from another one. The repairs are done in a timely manner and the staff inside the leasing office needs some improvement. They dont entirely know how to solve a problem and they depend on their manager.
Hello Kalyan, thank you for your high rating and for taking the time of expressing your concerns. Please reach out to us directly at [email protected], so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Haven on the Lake management team.
|Recommended: YesThe A C Is Not Working Well. — the environment is great, but the maintenance people take a long time to fix problems.
We are sorry to hear about your experience with Maintenance. We invite you to call us to discuss this further. We aim to address all issues as they are brought to our attention. We value you as a part of our community and greatly appreciate your feedback. Thank you for taking time to post this review.
Sincerely,
Haven on the Lake
|Recommended: YesOrganized — This Complex is very friendly, clean and quie.
Thank you for taking time to post this review. We are so pleased to hear about your positive living experience here with us. We care about our residents and value your feedback.
Warmest Regards,
Haven on the Lake
|Recommended: YesCould Do Way Better — It's not too bad but some things could get annoying sometimes like late maintenance of property as well as the community area like the gym.
Hello Himansh, we thank you for taking the time of expressing your concerns. Please reach out to us directly at [email protected] so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Haven on the Lake management team.
|Recommended: YesOne Of The Best Property In Maryland Heights — I would recommend my co-workers and classmates to move to this rental community
Hello,
Calem
Thank you for your feedback. We love hearing that you would recommend our community to friends and family. We would love to know how we can continue to improve. Please contact us at [email protected]. Thanks.
Best Wishes,
Haven on the Lake Management Team
|Recommended: NoIts Just Okay — The apartments are in a great neighborhood, there's beautiful scenery everywhere you look, but the parking is a bit annoying. Every resident is free to have 1 parking spot, the problem is when there's 5-6 adults living in a 3bdrm apartment there's no parking for anyone else in the building. I feel maybe there should be assigned parking for each apartment based on occupancy. The leasing office will email you several times when they need information from you but you can never speak directly with anyone in house unless you find time out of your work schedule to meet in person. The maintenance man's family member lives under me and there was an issue with my toilet where it was flooding into her apartment, i haven't been able to use my master bath for 3 weeks now and there is no maintenance order present in my account, seems kind of shady.. Had to sign another year lease because I couldn't find a home to move to, wish i didn't.
We appreciate your feedback, Joshua. We are sorry for your negative experience with maintenance recently. Here, at Haven on the Lake, we work hard to respond to all maintenance requests professionally and promptly. Please call us at (314) 392-9926 so we can further address your concerns. Thank you again for posting this review!
Warm Regards,
The Haven on the Lake Management Team
|Recommended: YesPeaceful — Nice and quiet, no Riff-Raff. Staff Maintenance are nice quick to respond
We appreciate that you took the time to post this review. We are excited that we provide a peaceful atmosphere. We are determined to provide our residents with superior customer service. If you have any other comments, please call us at (314) 392-9926! With sincere gratitude, Haven on the Lake Property Management Team.
|Recommended: NoIf I Had Money To Sue I Would, This Has Been The Worst Living Experience I Have Ever Encountered, Please Get Me Out Asap — Please do not move in here you will regret it
Hi Luke,
Thank you for your review. We are discouraged that we did not provide a 5-star experience for you and would like to know more about how we can make our community better. We pride ourselves on taking feedback from current and past residents seriously. We welcome the opportunity to discuss your concerns in further detail and resolve anything that might still be outstanding.
Best Wishes,
Haven on the Lake Management Team
|Recommended: NoIt’s Just Okay, Not Enough Storage — Neighbors are friendly, but there seems to be more people moving in that are kind of unsavory. Don’t feel as safe as when I first moved in. The playground is useless for little kids. It’s probably the worse playground for little ones, and there is nothing for older kids. 2-3 bedroom apartments usually have kids. I would not recline do the complex to a friend. The best thing about the complex is Creve Coeur Lake and Parkway schools.
We appreciate and welcome your feedback, Carolyn. We're sorry that our community has not met your expectations. We're always looking for ways to improve our neighborhood. Please contact us at (314) 392-9926 or [email protected] so that we may personally address your concerns.
Best wishes,
The Haven on the Lake Management Team
Frequently Asked Questions
Haven on the Lake Apartments has an overall rating of 4 out of 5 stars, based on 101 resident reviews.
What percentage of residents recommend Haven on the Lake Apartments?
According to the reviews shown, 60.4% of residents recommend Haven on the Lake Apartments.
How do residents rate the staff at Haven on the Lake Apartments?
Residents rate the staff at Haven on the Lake Apartments at 4 out of 5.
How is maintenance rated by residents at Haven on the Lake Apartments?
Residents rate maintenance at 4 out of 5.
How is parking rated by residents at Haven on the Lake Apartments?
Residents rate parking at 4 out of 5.
