Bartlett Lakes Apartments

Bartlett Lakes Apartments offers spacious one and two bedroom homes with amenities that are tailored to meet your needs. Enjoy the conveniences of great shopping, access to the Metra, Elgin O'Hare Expressway, I-290 and I-355. Our dedicated on-site team is ready to help you find your perfect new home. View rates, photo gallery, floor plans, availability, and property specific details on-line and chat with a team member today.

Ratings & Reviews

Overall Rating

4
(37 reviews)
86.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Felix L. - |Recommended: YesOffice — Rosa is always helping me she is my amiga maintenance is top notch
response from property -Felix, thank you for leaving a 5-star review. We are happy to hear that Rosa is always helpful and that our maintenance is top notch. We strive to hire cooperative, experienced, and helpful staff to oversee our residents needs. Thank you for choosing us! The Bartlett Lakes Management Team
submitted by Presiding B. - |Recommended: YesProperty Manager — great work in getting us set up to do electronic payments
response from property -Thank you for the taking the time to leave a review. We are happy to hear that our staff was able to assist with setting up electronic payments. We would love to hear more about your experience with us. Feel free to contact us at (630) 289-2951. We would love to get your last stars. All the Best The Bartlett Lakes Management Team
submitted by Jesus F. - |Recommended: YesHome — Staff is very helpful and kind. Love my apartment and neighbors.
response from property -Thank you so much for leaving this review for others to see. We truly appreciate it. We strive to earn these stars. Our staff will always be here to help in times of need. Were so glad you are here staying with us. We would love to hear more details if you dont mind shareing, feel free to reach out to us, (630) 289-2951. Sincerely, the Bartlett Lakes team.
submitted by Juan Z. - |Recommended: YesGreat Staff — Rosa and her team do a very good here. Excellent service she helped me with my lease today. Thank you
response from property -Thank you so much for leaving this review for others to see. We truly appreciate it. We strive to earn these stars. Our staff is always here to help. Were so glad you are here staying with us. We would love to hear more details if you dont mind shareing, feel free to reach out to us, (630) 289-2951. Best wishes, the Bartlett Lakes team.
submitted by Juan M. - |Recommended: YesLove It Here Been Here Over 10 Years. — Rosa and her staff have been great. She helped us sign lease on phone and was very patience with us.
response from property -Hello, Juan Thank you for your review. We know that the moving process can be stressful, so we try to make it go as fast as possible. We are happy to hear that Rosa was able to help make your experience a great one. Welcome to our community. Warmest Regards, Bartlett Lakes Management Team
submitted by Nefris R. - |Recommended: NoOne Star — Worst place I ever live can wait to get a new one
response from property -We are sorry you feel this way, please stop by the office to see how we can rectify the issues. Our number one priority is always customer satisfaction, I look forward to hearing from you soon.
submitted by EDUARDO C. - |Recommended: YesAseo — Limpieza de áreas comunes, seguridad de puertas y ruidos al interior de los apartamentos
response from property -Thank you, Eduardo, for taking the time to post your review. We are sorry to hear that there has been a problem with the common areas of the building and the noise. We would be happy to discuss these problems with you. Please give us a call at your convenience. Our number is 630-289-2951, or send an email to: [email protected]. Thank you, again, for your review. Kindest regards, Bartlett Lakes Management Team
submitted by Baldemar R. - |Recommended: YesGood place cheap price and good staff
response from property -Hello Baldemar, Thank you for taking the time to leave us a review. We appreciate your 5-star rating and encouraging words! Our staff members strive to provide top-notch customer service for both prospects and residents. If you have any further feedback, please feel free to reach out to us at [email protected]. Best, Bartlett Lakes Management Team
submitted by Antonia B. - |Recommended: YesGreat Place — Great staff. Rosa is doing a great job at property
response from property -Thank you for posting this review, Antonia Bottini. We are absolutely delighted to hear that Rosa is doing a great job at the property. Our team works extremely hard to uphold a high level of customer satisfaction. If you would like to leave more feedback, we would be delighted to hear from you. Email us at [email protected]. Sincerely, The Management Team at Bartlett Lakes
submitted by Gina P. - |Recommended: YesExcelente Propiedad — Me queda cerca todo lo necesario, wallmart, fiesta market, parroquia san agsnar a tan solo cinco minutos diagonal tenemos un 7 11 ,a dos minutos un anytime fitness ,oficinas USPS ,jewel osco... y ni que decir del trabajo de la administración a cargo de Rosa ,excelente manager ,ante cualquier requerimiento la respuesta es inmediata
response from property -Gracias por sus linda palabras.
submitted by Yumira H. - |Recommended: YesRecommendation — Mrs. Rosa in the office is very friendly and the cleaning staff is very dedicated and attentive.
response from property -On behalf of our entire team, thank you. We love hearing about our awesome staff, they work extremely hard to provide a great experience for our current and future residents. Warm Regards, The Bartlett Lakes Management Team.
submitted by Edna U. - |Recommended: YesBuilding 564 Apt. 411 — Prperty Manager Rosa is very helpful. Great personality. only improvement I would suggest is Rosa NEEDS to check the messages every day on the portal. Brian from maintenance is excellent. He goes beyond my expectations. There are negatives, 1. Elevators keep breaking down. 2. Monument Corp. needs to increase monthly budget for things needed Pool, Mailboxes, Better lawn and snow removal services, apartment intercom that do not work and the list goes on . Recommending living here yes and no. nice apartments, but prices are outrageous for apartment and for a remodel unit
response from property -Thank you, Edna, for taking the time to post your review. We are happy to hear that Rosa has been very helpful. We are sorry to hear that there has been a problem with the communication and problems with the overall community. We would be happy to discuss these problems with you. Please give us a call at your convenience. Our number is 630-289-2951, or send an email to: [email protected]. Thank you, again, for your review. Kindest regards, Bartlett Lakes Management Team
submitted by Mark S. - |Recommended: YesI've been living here many years and I've seen property managers come and go and I have to say Rosa is probably the most helpful that I have ever seen or had to deal with she will do whatever is necessary to get you whatever help you need I believe she is an angel she's helping me so much I couldn't ask for a better person to be in charge of this complex. Thank you so much Rosa if I could give 10 Stars I would tell I'm sorry I can only give you one just kidding LOL
response from property -Thank you Mark for such kind words, I try my best to help everyone, I am so glad I was able to assist you. If you need anything please stop by the office or call me.
submitted by Kareem B. - |Recommended: YesAttentive Staff — If I have any problems they come promptly. Management knows how how to make you feel like you are priority. Love them
response from property -Kareem thank you for your kind words, we work hard at our customer satisfaction. I am glad you are here with us another year. If you need anything please feel free to call our office.
submitted by Keola H. - |Recommended: YesNone — None
response from property -Thank you Keola for a wonderful review. If you need anything we are here.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Bartlett Lakes Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Bartlett Lakes Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose