Haven on the Lake Apartments
Welcome to Haven on the Lake in Maryland Heights, Missouri. We offer spacious and pet-friendly one, two, and three bedroom apartments and townhomes designed for comfort, convenience, and modern living. Our resort-style community features everything you need to live well—including a fitness and cardio center, indoor and outdoor tennis, basketball courts, and a playground. When it's time to unwind, enjoy two refreshing pools with sundecks perfect for a relaxing afternoon. Discover the space, amenities, and location you’ve been looking for—right here at Haven on the Lake.
Ratings & Reviews
Your Review
Resident Reviews
|Recommended: Yes. — .
response from property -Hello Nicholas,
Thank you for taking the time to leave us a review. We appreciate the positive rating! We value you, and would love to hear more about your experience. Please feel free to reach out to us at [email protected] so we may assist you.
Best,
Haven on the Lake Management Team
|Recommended: YesOut of 5 stars, Haven deserves 6 Love this property
Dear TB,
We appreciate that you have posted a review. We're happy you enjoy being apart of our community. It is our goal to provide our residents with a quality living experience. We are eager to receive more feedback, please call us at (314) 392-9926.
Sincerely,
The Management Team at Haven on the Lake
|Recommended: YesMs. Shay It’s Superb — I just wanted to leave a 10 star review if I could for Ms Shay in the leasing office. She always goes above and beyond for us residents no matter how big or small. She is definitely the reason I love calling this place home. She has changed the lives of my son and I and I am forever grateful and so many more . Plus she will always give you the best advice. I wanna thank you Shay
Hello Ticilia,
Thank you for taking the time to leave us a review. We appreciate the 5-star rating and kind words! Our staff members strive to provide the highest standard of customer service for both prospects and residents. If you have any further feedback, please feel free to reach out to us at [email protected].
Best,
Haven on the Lake Management Team
|Recommended: YesAwesome Residential Property On The Lake 😉 — Very helpful stuff and always answering my questions. Thank you
Thank you for taking time to post this review, Said. We are so pleased to hear about your 5-star experience here with our amazing staff. We greatly value your feedback.
Warmest Regards,
Haven on the Lake
|Recommended: YesN A — N A
Greetings Terrance,
Thank you for your five-star review. We invite you to share with us your experience and thoughts regarding our community and its staff. You can reach out to us directly at (314) 392-9926. We are here for our residents. Have a great day!
Warm Regards,
The Haven on the Lake Management Team
|Recommended: YesLibby — Overall, I'm very happy with my new apartment here. My only complaint is that there is a lot of dog poop in front of my apartment. As a dog owner who picks up my dogs mess, I'm very troubled this is allowed.
Thank you for making us aware of your concerns. We're sorry that you've been disappointed with the cleanliness of our community. Here, at Haven on the Lake, we make it our mission to always provide a clean living environment that all of our residents can enjoy. We would like to personally address your concerns. Please contact us at [email protected]. Thank you again!
Haven on the Lake
Management Team
|Recommended: YesOverall Good — Good
Hello, Ajay
Thank you for your review. We are happy to see you have had a good experience. Please reach out with any questions or concerns.
Warmest Regards,
Haven on the Lake Management Team
|Recommended: NoNot What Advertized — Not very updated. Maintenance staff is terrible. Pool is closed alot of the time. The common areas are gross and dirty. Posts issues we are facing makes it impossible to live here.
David, thank you for making us aware of your concerns. We are sincerely sorry you had a bad experience with a member of our maintenance staff. Here, at Haven on the Lake, our objective is always to respond to all maintenance requests professionally and promptly. We would like to discuss your concerns further, please call us at (314) 392-9926. Thank you again!
Haven on the Lake
Management Team
|Recommended: YesReview — I have enjoyed my time living at Haven on the Lake. Safe neighborhood, helpful staff, and great amenities.
Dear Danielle Graviette,
We appreciate that you have posted a review. We're happy you enjoy being apart of our community. It is our goal to provide our residents with a quality living experience. We are eager to receive more feedback, please call us at (314) 392-9926 or contact us via email at [email protected]!
Sincerely,
The Management Team at Haven on the Lake
|Recommended: YesGood — Good
Dear Rasikraja Kasam,
We appreciate that you have posted a review. We're happy you enjoy being apart of our community. It is our goal to provide our residents with a quality living experience. We are eager to receive more feedback, please call us at (314) 392-9926 or contact us via email at [email protected].
Sincerely,
The Mangement Team at Haven on the Lake
|Recommended: No. — When I first came too look at a the apartments and get a tour everything was nice and lovely the staff was great ESPECIALLY NICK even to this day I still love NICK but once you get in it’s so horrible MAINTENANCE is terrible They don’t fix things at all and you have to harass the leasing office for them to even get things done
Janajah thank you for taking the time to leave this rating. We are very sorry you are not enjoying living here. We would love to discuss this rating and reach a solution. please reach out to us at [email protected]. Haven on the Lake Management Team.
|Recommended: NoWouldn't Recommend — I was excited to move into Haven on the Lake. The tour I did was great and there were so many hoops I had to jump through when applying I thought that the community had to be great. I was very wrong.
The second I moved in I realized my floors were wavy, no room in the apartment was level, and I could feel three distinctly different floors beneath my feet. I could hear everything both above and below, but fair enough that is renting life. I could also smell everything too, and if they have fruit fly's guess what, so do you.
The apartments are also in a awful manner so good luck every getting a package or delivery. Foster a great relationship with your neightbor so they might give it to you.
The office staff is actually the worst. Anthony is the only one there worth talking to and if he is not in I would just go straight to the left side and talk to management. They have many small fees that are not set up to protect the complex. They are just there to nickel and dime you throughout your lease and if there is every an issue with you balance at the end of the month it will be a nightmare to deal with.
The only saving grace for Haven on the Lake is the maintenance staff. They have the worst job but are the only people that are enjoyable to deal with on the staff. They have fixed things promptly even on nights and weekends.
I would not recommend this place to anyone and I wouldn't renew if they cut my rent by a third. I hope they read this and change things because its a lovely area and it is a shame that this place is so awful.
Hello, Anthony
Thank you for your review. We are sad to hear you haven't had a good experience with our community and we would like chance to improve things for you. Please reach out to our main office so we can gather further details. We appreciate your feedback and hope to hear back from you soon.
Warmest Regards,
Haven on the Lake Management Team
|Recommended: YesIt's Decent — My partner and I are in love with the area and our neighbors are so kind. There is little to no noise and the office staff is extremely helpful. It may take a moment to get a response from an email, but when they do get in contact they are very kind and helpful. Maintenance however Abysmal. Requests are frequently marked as complete even though no member of maintenance had stepped foot in our apartment. There's frequently trash and pet waste on grounds, although I will say the trash situation has improved slightly now that spring is here. Parking is okay, on numerous occasions there have been totaled or unregistered vehicles on the lot for months but I can't entirely blame the property for that. Overall 3 5 stars for us. We're content living here but it could definitely improve, especially since our rent is being raised even though little to nothing has been done to improve the apartments.
Hello Savannah,
Thank you for taking the time to leave us a review. We're deeply sorry to hear that you have concerns regarding maintenance. This is certainly not something we like hearing, and we'd like to look into this. Please contact us at [email protected] so we may assist you.
Best,
Haven on the Lake Management Team
|Recommended: NoThis place is terrible Well the management is, the women just walk by looking no real help. Such a scam and don’t answer necessary questions, take your money, discuss peoples business and gossip all out loud. So confusing and they just lie to you. They made this process stressful day long for what I wish we hadn’t wasted our time or money honestly.
Greetings,
We thank you for taking the time to express your concerns. Please reach out to us directly so we can discuss any other issues you may have. You can reach out at (314) 392-9926. We are here for our residents. Have a great day!
Warm Regards,
The Haven on the Lake Management Team
|Recommended: YesReview — I HAVE BEEN LIVING HERE FOR 1 YEAR. PEOPLE ARE GOOD.
Hello Amarjit,
Thank you for taking the time to leave us a review. We're pleased to hear that you enjoy your neighbors and community! We value you, and would love to hear more about your experience. Please feel free to reach out to us at [email protected] with any further feedback.
Best,
Haven on the Lake Management Team
Frequently Asked Questions
Haven on the Lake Apartments has an overall rating of 4 out of 5 stars, based on 101 resident reviews.
What percentage of residents recommend Haven on the Lake Apartments?
According to the reviews shown, 60.4% of residents recommend Haven on the Lake Apartments.
How do residents rate the staff at Haven on the Lake Apartments?
Residents rate the staff at Haven on the Lake Apartments at 4 out of 5.
How is maintenance rated by residents at Haven on the Lake Apartments?
Residents rate maintenance at 4 out of 5.
How is parking rated by residents at Haven on the Lake Apartments?
Residents rate parking at 4 out of 5.
