|Recommended: YesWeenjoy living ay 1550 — We enjoy living here - there are just a few issues that we'd like to change - but nothing that would make us move immediately.
Thank you for your feedback Elaine. We strive to make sure residents enjoy living at the Residences at 1550. Please feel free to call or e-mail us with any issues you are experiencing. We would like to turn your 4 star review into a 5 star review.
|Recommended: YesIt's livable — Pros It's safe and quiet area. Staff is friendly. Spacious living area and parking spaces. Respond quickly to maintenance requests. Weekly cleaning of the unit-wide. Cons There's no dishwasher in the unit. Noise from neighbor's in upstair is ridiculously loud and too much stomping, banging, and running all over apartment. Can hear almost anything that anyone says, very annoyed with sudden dead-weight drop sound from the neighbors. Can't sleep or focus on any kind of work during the day from the noises. Also, too much unwanted pests bugs especially living in the basement ground level.
Thank you for your 5 star review Linh. We strive to make sure residents enjoy living at the Residences at 1550 and we are glad you like living here. As for any concerns with neighbors, please feel free to reach out to the office so we can discuss any issues you may still be having.
|Recommended: YesExpect what you pay for — Overall my stay in this community is so far so good. at times i hear noise from unit above us due to kids running and playing even i do have Kids so it could happen to the unit below us that's why i said you will get what you paid for, but when it happens in the mid of night is what makes it annoying. after change in management the new representative who sits in the reception behaves bit rude not the tall one the short one. since i am not very frequent visitor to the leasing office probably he might not have been in the good mood when i visited. they have good online system where you can pay rent and raise maintenance request.
Thank you for your review Yogaraj. We strive to make sure our residents enjoy living at the Residences at 1550. We would like to turn your 3 star review into a 5 star review. Please feel free to contact the office with any questions or concerns so that we can improve your experiences here in the community.
|Recommended: YesGood appartment but needs some work — Pro good size clean appartment , pool , fitnes center . Maintance guys are pretty quick .has Picnic table Cons wall is not thick enough to isolate noise , not central air so air condition is not good enough to cool you during summer. Some building has no doorbell so you might miss some delivery . Pet owners doesnt pick up after their pets no one enforce that rule .
Thank you for your feedback Ankhbayar. We strive to make sure our residents enjoy living at the Residences at 1550 and are happy you enjoy living here. Please feel free to call or e-mail us with any issues you may be experiencing. We would like to turn your 3 star review into a 5 star review.
|Recommended: YesGreat place Great People — Staff has been very helpful and friendly. Maintenance has been excellent Location is perfect. Love it here.
James, thank you so much for your positive feedback! We are please to hear you love calling The Residences at 1550 home!
|Recommended: YesCan't Complain — I have to admit these are nice apartments and the staff is always very helpful
Thank you for your review Maria. We are happy to hear that our team is taking good care of you. Thank you for calling The Residences at 1550 home!
|Recommended: YesNot too happy — Normal
Thank you for your feedback Edward. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.
|Recommended: YesNeeds some work but nice all the same — The people are nice and there's plenty of space for my dog but I can hear my neighbors and the landscaping needs some work
Thank you for your feedback Joshua. We strive to make sure residents enjoy living at the Residences at 1550. Please let us know what we can do to turn your 4 star review into a 5 star review. As for any concerns you are having with neighbors, please feel free to reach out to the office so we can discuss any issues you may still be having.
|Recommended: NoThis apartment community really needs an upgrade my bathroom is very old and no electrical outlet in the bathroom and maintenance refused to do anything about it. Dishwasher never worked, the upstairs floor squeaks a lot while walking. — I would tell them that at first it was quiet, then different neighbors moved in and very loud and noisy.
We appreciate your feedback Illsha. We would like to apologize for the experience you've had with maintenance. Please feel free to reach out to the office so we can get any outstanding issues in your apartment corrected. Your comments help us improve the community for you and other residents.
|Recommended: NoPoor — Not a good one to live
Thank you for your feedback Garima. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.
|Recommended: YesDisappointed — Hi, I had a bad experience during a time where my car was moved to a different side of the property. The issue came from management seeming not to care and offer to help me locate my car. It really surprised me when I notified them that the towing agency had no record of my car. I just wish they were a little more supportive I want to take some time to just mention that Stacey rocks and she is the best and has been super helpful to me since I moved in and still is a pleasure to take with. Lastly management is currently violating The Illinois Automatic Contract Renewal Act. It states that in contract with auto renewal in them that they must give me a notice that the deadline for the auto renewal is approaching and receive my intent to renewal or not. They did not give this to me until September 12th. I rejected the offer on the 16th because I will be relocating. My lease ends on Oct 23. This feels like entrapment. I feel that this is something that should be looked at.
Thank you for your review Jonathan. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.
|Recommended: YesGood — The apartment is spacious. Only thing is , we have a non renovated unit and the appliances and bathroom cabinets are very old. The bathroom cabinets were not painted properly when we moved in about a month ago. Ceilings also have a lot of lines but other than that we are happy so far. It would be great though if the complex did like monthly residential stuff. Like events where the community gets together wine night, paint pumpkin, etc . I know of others complex's that do this. This complex just got new management. I've heard from friends that lived here with previous management and the raise in rent was reasonable. I hope this management does not raise rent a ridiculous amount once its time to renew the lease.
Thank you for your feedback Agnieszka. We strive to make sure residents enjoy living at the Residences at 1550. We are continually trying to improve the community and resident experiences. Hopefully you have noticed the changes over the last few months of our management. Please feel free to call or e-mail us with any questions or concerns.
|Recommended: YesSee my Yelp review — NT
Thank you for your reviews Bridget. We strive for 5 stars. Please feel free to call or e-mail us about he we can make your experience at the Residences at 1550 better.
|Recommended: NoThe property is mediocre. Staff and management can do much better by providing better services. — It's ok, again, better upkeep of common areas are NEEDED a tour of each building periodically is also a good way of finding out if everything is as it should be. Many times people don't report an issue because it's not recognizable by them. Common areas including laundry rooms, outside stairs and elevators are very often neglected and very dirty. Cleaning crew does a very poor job and it shows. It sends a message to the public and tenants that Management...gets what they pay for. Maintenance addresses issues in a timely fashion but the results of their work is POOR and that presents another problem.
Thank you for your review Melinda. We strive to have satisfied residents and have been addressing many of the issues you mention. Hopefully over the last several months you have seen the progress our team has been making. If you have any other concerns please feel free to e-mail or call the office directly. Your feedback helps better the community for you and our other residents.
|Recommended: Yes. — .
Thank you so much for your 5* review Armando! We hope you are enjoying your time here at The Residences at 1550!