The Element

Welcome home to The Element. We have designed our apartment community to reflect what matters most—making home truly feel like home. From beautifully landscaped grounds, lifestyle amenities, and a prime location right off I-90 in Mount Prospect, IL, The Element is the perfect place to call home. We offer a wide variety of one, two, and three bedroom floor plans including townhomes, granting you to find the perfect fit whatever your needs. With incredibly spacious layouts, enjoy roomy interior spaces and plenty of leeway to make it your own. With easy access to the surrounding areas including Arlington Heights, The Element is ideally located in Mount Prospect. Only three miles to the train station, quickly get to Downtown Chicago and all points beyond with ease. The O'Hare International Airport will also get you on your way without a fuss only 15 minutes away. Woodfield Mall, Rivers Casino Des Plaines, Allstate Arena, and Fashion Outlets of Chicago are all popular stops easily within reach from home. Come visit us today!

Ratings & Reviews

Overall Rating

4(69 reviews)76.8% of customers recommend this property

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Resident Reviews

Average customer service provided by management. Below average community upkeep.submitted by Tyler R. - |Recommended: NoThe appearance and upkeep of the community is not in good shape. There is an abundance of trash scattered across the property, and residents don't clean up after their pets. The communal areas within the buildings are not adequately cleaned and maintained. The workout facility is unsanitary and needs a deep clean, as well as means for the community to clean up after themselves. There have been policy changes, and action required by residents, that management requires an unreasonable turn around time for. You can't give residents only 5 buisness days to alter their insurance policies without the threat of a financial consequence.
response from property -Thank you for your feedback Tyler. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.
Terrible place to livesubmitted by Yifan T. - |Recommended: NoRun as far away as possible. I live here for 2 years. I can hear the ceiling is cracking while the upstairs neighbor is walking around. When the apartment changes the system, they don't give you any notice and cause your auto payment stopped. Then they sent you letter and saying like it's my fault to not pay the bill. Cost me time and extra money to buy the money order cause they don't accept the personal check. They hold my package and never inform me the package has arrived for a year till they need to clean stuff out. They change the outside door lock without notice and lock me out the whole night. Price increase 3 every year.
response from property -Thank you for your feedback Yifan. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.
Goodsubmitted by Melissa M. - |Recommended: YesIt's a good apartment complex but a little expensive.
response from property -Thank you for your 4 star review. We strive to give exceptional customer service. Please let us know what we can do to give you a 5 star experience! We value your feedback and will use it to improve the community for you and other residents.
NAsubmitted by Amrish A. - |Recommended: YesNA
response from property -Thank you for your 4 star review. We strive to give exceptional customer service. Please let us know what we can do to give you a better experience. We strive for 5 stars! We value your feedback and will use it to improve the community for you and other residents.
Weenjoy living ay 1550submitted by Elaine B. - |Recommended: YesWe enjoy living here - there are just a few issues that we'd like to change - but nothing that would make us move immediately.
response from property -Thank you for your feedback Elaine. We strive to make sure residents enjoy living at the Residences at 1550. Please feel free to call or e-mail us with any issues you are experiencing. We would like to turn your 4 star review into a 5 star review.
It's livable submitted by Linh N. - |Recommended: YesPros It's safe and quiet area. Staff is friendly. Spacious living area and parking spaces. Respond quickly to maintenance requests. Weekly cleaning of the unit-wide. Cons There's no dishwasher in the unit. Noise from neighbor's in upstair is ridiculously loud and too much stomping, banging, and running all over apartment. Can hear almost anything that anyone says, very annoyed with sudden dead-weight drop sound from the neighbors. Can't sleep or focus on any kind of work during the day from the noises. Also, too much unwanted pests bugs especially living in the basement ground level.
response from property -Thank you for your 5 star review Linh. We strive to make sure residents enjoy living at the Residences at 1550 and we are glad you like living here. As for any concerns with neighbors, please feel free to reach out to the office so we can discuss any issues you may still be having.
Expect what you pay forsubmitted by Yogaraj K. - |Recommended: YesOverall my stay in this community is so far so good. at times i hear noise from unit above us due to kids running and playing even i do have Kids so it could happen to the unit below us that's why i said you will get what you paid for, but when it happens in the mid of night is what makes it annoying. after change in management the new representative who sits in the reception behaves bit rude not the tall one the short one. since i am not very frequent visitor to the leasing office probably he might not have been in the good mood when i visited. they have good online system where you can pay rent and raise maintenance request.
response from property -Thank you for your review Yogaraj. We strive to make sure our residents enjoy living at the Residences at 1550. We would like to turn your 3 star review into a 5 star review. Please feel free to contact the office with any questions or concerns so that we can improve your experiences here in the community.
Good appartment but needs some worksubmitted by Ankhbayar T. - |Recommended: YesPro good size clean appartment , pool , fitnes center . Maintance guys are pretty quick .has Picnic table Cons wall is not thick enough to isolate noise , not central air so air condition is not good enough to cool you during summer. Some building has no doorbell so you might miss some delivery . Pet owners doesnt pick up after their pets no one enforce that rule .
response from property -Thank you for your feedback Ankhbayar. We strive to make sure our residents enjoy living at the Residences at 1550 and are happy you enjoy living here. Please feel free to call or e-mail us with any issues you may be experiencing. We would like to turn your 3 star review into a 5 star review.
Great place Great People submitted by James H. - |Recommended: YesStaff has been very helpful and friendly. Maintenance has been excellent Location is perfect. Love it here.
response from property -James, thank you so much for your positive feedback! We are please to hear you love calling The Residences at 1550 home!
Can't Complain submitted by Maria C. - |Recommended: YesI have to admit these are nice apartments and the staff is always very helpful
response from property -Thank you for your review Maria. We are happy to hear that our team is taking good care of you. Thank you for calling The Residences at 1550 home!
Not too happysubmitted by Edward O. - |Recommended: YesNormal
response from property -Thank you for your feedback Edward. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.
Needs some work but nice all the samesubmitted by Joshua R. - |Recommended: YesThe people are nice and there's plenty of space for my dog but I can hear my neighbors and the landscaping needs some work
response from property -Thank you for your feedback Joshua. We strive to make sure residents enjoy living at the Residences at 1550. Please let us know what we can do to turn your 4 star review into a 5 star review. As for any concerns you are having with neighbors, please feel free to reach out to the office so we can discuss any issues you may still be having.
This apartment community really needs an upgrade my bathroom is very old and no electrical outlet in the bathroom and maintenance refused to do anything about it. Dishwasher never worked, the upstairs floor squeaks a lot while walking.submitted by Illsha A. - |Recommended: NoI would tell them that at first it was quiet, then different neighbors moved in and very loud and noisy.
response from property -We appreciate your feedback Illsha. We would like to apologize for the experience you've had with maintenance. Please feel free to reach out to the office so we can get any outstanding issues in your apartment corrected. Your comments help us improve the community for you and other residents.
Poorsubmitted by Garima A. - |Recommended: NoNot a good one to live
response from property -Thank you for your feedback Garima. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.
Disappointedsubmitted by JONATHAN A. - |Recommended: YesHi, I had a bad experience during a time where my car was moved to a different side of the property. The issue came from management seeming not to care and offer to help me locate my car. It really surprised me when I notified them that the towing agency had no record of my car. I just wish they were a little more supportive I want to take some time to just mention that Stacey rocks and she is the best and has been super helpful to me since I moved in and still is a pleasure to take with. Lastly management is currently violating The Illinois Automatic Contract Renewal Act. It states that in contract with auto renewal in them that they must give me a notice that the deadline for the auto renewal is approaching and receive my intent to renewal or not. They did not give this to me until September 12th. I rejected the offer on the 16th because I will be relocating. My lease ends on Oct 23. This feels like entrapment. I feel that this is something that should be looked at.
response from property -Thank you for your review Jonathan. We would like to apologize for the experience that you've had with our community overall. Please let us know if there is anything specific we can do to improve your satisfaction at the Residences at 1550.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Element", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Element", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose