|Recommended: YesVery nice — Quiet neighborhood, friendly people
Thank you for your review Amber. We are so glad you're enjoying your stay at The Element. If there's anything we can do to make it a five star stay please contact the office as we strive to give our residents the best service possible.
|Recommended: NoReview — It’s a good place to live in but a lot of things are breaking in the apartment. Like toilets are getting clogged all the time, fridge breaks once a month, the kitchen sinks are getting clogged...
Thank you for your review Vladimir. We are glad to hear you like living at The Element but we would like to turn your experience into a five star stay. Please feel free to contact the office with the concerns you've mentioned as we would like you to be satisfied with your apartment and would like to fix anything that isn't working properly.
|Recommended: YesMy Review — Area is pretty nice. Lots of parking. Overall its a good apartment so far.
Thank you for your review Jessica, we are glad you are enjoying your stay at The Element. If there is anything we can do to give you a five star experience please let us know.
|Recommended: YesClean, nice staff, no issues with parking. — Clean apartments. There are some noise issues with some neighbors who have dogs that bark all night long or very pungent smells from neighbors cooking that fill the entire building. Also there is an issue with trash where the property still needs to figure out. Giving us the option of garbage pick up then removing it entirely without any solution obviously has resulted to seeing garbage thrown in the coves by the door entries is very unsightly. Gym has electrical issues for over 6 months.
Thank you for your review Tran, we appreciate your feedback. We have been working to improve several of the things you mention and you will see the improvements happening over the next several months. We strive to make sure all of our residents are happy and we hope these changes will give you a five star experience.
|Recommended: YesGreat place to live — For 4 years I have resided at The Element with my son. The property is well maintained, near good schools, churches, libraries, restaurants, and close to highway, airport and Rosemont blue line. A hidden gem away from city noise. Amy and Lindsay are extremely professional and understanding. Ty is very friendly, cordial and professional. Tyrone is efficient and professional, quick I would definitely recommend The Element to friends and family.
Thank you for your five star review Carla. We are so happy to have you as a resident the last four years. Our team strives to provide excellent service to all of our residents and we are so happy you have had such a great experience here at The Element.
|Recommended: YesI think the staff does a good job with concerns of the residents. — My main concerns are the dumpsters overflowing and the residents not being responsible for proper cleaning. No one wants rodents because of the trash.The second concern is the rudeness of people not picking up their dog poop. Plenty of free doody bags at least clean up behind your pet or enforce no dogs allowed. Lastly are the dim lit entryways. Please replace and fix.
Thank you for your review Angela. We appreciate your feedback and will look into the issues you've mentioned. Currently we are replacing lights with more energy efficient LEDs so you will notice those soon around the property. We also care about how trash and pet waste are disposed of so we do send bi-weekly reminders to residents with best practices. We hope with the changes you will have a five star experience her at The Element.
|Recommended: YesDecent place to live — Overall, I am happy with the complex and location. However, pest control seems to have low intelligence because common sense needed to kill mice seems to be lacking
Thank you for your four star review. I'm sorry to hear you are having issues with pests. I would be happy to have them check your apartment again as we want to make sure any issues are taken care of asap. Please let us know what else we can do to give you five star service as that is always our goal.
|Recommended: YesExcellent — It's very quiet and people in the buildings are very friendly 😊
Thank you for your five star review. We are happy to have you as a resident and are glad that you have renewed again for another year.
|Recommended: YesLove it here — I just moved in late August my apartment is beautiful no problems with it . Neighbors are nice . Staff is extremely friendly and helpful.
Thank you so much for your five star review. We are so happy to hear you are enjoying your stay at The Element and we look forward to having you as resident for a long time.
|Recommended: NoCould improve, could be worse — its not terrible personally i like it if i'm paying 1500 and i know its not worth that much.
Thank you for your review Jarod. I'm sorry that you have not been satisfied with your stay at The Element. If there is anything we can do to give you five star service please feel free to call or stop in the office. I would love the opportunity to help make your stay with us enjoyable.
|Recommended: YesEverything is good but... — I really wish the washing machine could hold more clothes.
Thank you for your five star review Brian. We are so happy you are enjoying your stay at The Element.
|Recommended: YesFeels Like Home — This place is fantastic. The staff that work in the office are so friendly and accommodating They're always answering questions and they take the time to really get to know you, not just as a tenant, but as a person. Maintenance requests are answered pretty quickly. A lot of the people that live here are friendly. Ty, in the office, is especially awesome She's always so nice and helpful when I need it. I love calling The Element home
Thank you for the five star review Stephanie. We are so happy to hear your are enjoying your stay with us here at the Element.
|Recommended: NoLived here 7 years — I have lived in 3 buildings. The apartment I’m in now has water bugs, it’s a renovated apartment. There have been so many issues.
Thank you for your review Nicole. I'm sorry to hear you are having a water bug issue. We have pest control at the property on Thursdays and would be happy to have them treat your apartment. Please feel free to contact the office to schedule or if there is anything else you need. We strive to have happy residents and would like to discuss any issues you may be having.
|Recommended: YesIt's a good place, but needs certain upgrades. — It's a decent spot.
Thank you for your review Raymond. We are so happy to hear your are enjoying your stay with us here at the Element. If there is anything we can do to give you five star service please let us know as that is our goal with all of our residents.
|Recommended: YesAmazing first apartment — this is my first apartment since moving out on my own and i just want to say everyone who helped me in the leasing office throughout my whole expierence made it so easy and painless. ive been here almost 2 1 2 months now and i love the quick response and understanding that i recieve if i do have any issues or problems. even the maintence man tyrone goes above and beyond to make sure any work orders or problems throughout the apartment big or small he gets the job done. would recommend if your looking for anyone specific to talk to when coming to the element definitely work with TY she was amazing from beginning to end and still is amazing now that ive moved here with any communication love my apartment complex
We are so happy we made your first apartment rental easy and as smooth as possible. We strive for five star service and are glad we are providing it. The entire Element Team is happy to have you as one of our residents.