The Element

Welcome home to The Element. We have designed our apartment community to reflect what matters most—making home truly feel like home. From beautifully landscaped grounds, lifestyle amenities, and a prime location right off I-90 in Mount Prospect, IL, The Element is the perfect place to call home. We offer a wide variety of one, two, and three bedroom floor plans including townhomes, granting you to find the perfect fit whatever your needs. With incredibly spacious layouts, enjoy roomy interior spaces and plenty of leeway to make it your own. With easy access to the surrounding areas including Arlington Heights, The Element is ideally located in Mount Prospect. Only three miles to the train station, quickly get to Downtown Chicago and all points beyond with ease. The O'Hare International Airport will also get you on your way without a fuss only 15 minutes away. Woodfield Mall, Rivers Casino Des Plaines, Allstate Arena, and Fashion Outlets of Chicago are all popular stops easily within reach from home. Come visit us today!

Ratings & Reviews

Overall Rating

4(84 reviews)76.2% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Kaiya M. - |Recommended: YesDecent place to live — Overall, I am happy with the complex and location. However, pest control seems to have low intelligence because common sense needed to kill mice seems to be lacking
response from property -Thank you for your four star review. I'm sorry to hear you are having issues with pests. I would be happy to have them check your apartment again as we want to make sure any issues are taken care of asap. Please let us know what else we can do to give you five star service as that is always our goal.
submitted by Ashley P. - |Recommended: YesExcellent — It's very quiet and people in the buildings are very friendly 😊
response from property -Thank you for your five star review. We are happy to have you as a resident and are glad that you have renewed again for another year.
submitted by Vaso M. - |Recommended: YesLove it here — I just moved in late August my apartment is beautiful no problems with it . Neighbors are nice . Staff is extremely friendly and helpful.
response from property -Thank you so much for your five star review. We are so happy to hear you are enjoying your stay at The Element and we look forward to having you as resident for a long time.
submitted by JAROD W. - |Recommended: NoCould improve, could be worse — its not terrible personally i like it if i'm paying 1500 and i know its not worth that much.
response from property -Thank you for your review Jarod. I'm sorry that you have not been satisfied with your stay at The Element. If there is anything we can do to give you five star service please feel free to call or stop in the office. I would love the opportunity to help make your stay with us enjoyable.
submitted by Brian J. - |Recommended: YesEverything is good but... — I really wish the washing machine could hold more clothes.
response from property -Thank you for your five star review Brian. We are so happy you are enjoying your stay at The Element.
submitted by Stephanie Z. - |Recommended: YesFeels Like Home — This place is fantastic. The staff that work in the office are so friendly and accommodating They're always answering questions and they take the time to really get to know you, not just as a tenant, but as a person. Maintenance requests are answered pretty quickly. A lot of the people that live here are friendly. Ty, in the office, is especially awesome She's always so nice and helpful when I need it. I love calling The Element home
response from property -Thank you for the five star review Stephanie. We are so happy to hear your are enjoying your stay with us here at the Element.
submitted by Nicole K. - |Recommended: NoLived here 7 years — I have lived in 3 buildings. The apartment I’m in now has water bugs, it’s a renovated apartment. There have been so many issues.
response from property -Thank you for your review Nicole. I'm sorry to hear you are having a water bug issue. We have pest control at the property on Thursdays and would be happy to have them treat your apartment. Please feel free to contact the office to schedule or if there is anything else you need. We strive to have happy residents and would like to discuss any issues you may be having.
submitted by Raymond G. - |Recommended: YesIt's a good place, but needs certain upgrades. — It's a decent spot.
response from property -Thank you for your review Raymond. We are so happy to hear your are enjoying your stay with us here at the Element. If there is anything we can do to give you five star service please let us know as that is our goal with all of our residents.
submitted by Asiah C. - |Recommended: YesAmazing first apartment — this is my first apartment since moving out on my own and i just want to say everyone who helped me in the leasing office throughout my whole expierence made it so easy and painless. ive been here almost 2 1 2 months now and i love the quick response and understanding that i recieve if i do have any issues or problems. even the maintence man tyrone goes above and beyond to make sure any work orders or problems throughout the apartment big or small he gets the job done. would recommend if your looking for anyone specific to talk to when coming to the element definitely work with TY she was amazing from beginning to end and still is amazing now that ive moved here with any communication love my apartment complex
response from property -We are so happy we made your first apartment rental easy and as smooth as possible. We strive for five star service and are glad we are providing it. The entire Element Team is happy to have you as one of our residents.
submitted by Sean K. - |Recommended: NoYou're better off embracing the elements — Look elsewhere. Buy a house. Rent a townhome. It's cheaper and better quality. I'd rather shit in my hands and clap before I ever rent from this place again.
response from property -Thank you for your review Sean. I'm sorry your experience at the Element has not been satisfactory. As we strive to improve I would like to discuss any issues or concerns you may have.
submitted by Telson T. - |Recommended: YesGood Service and Very Clean — Good Service and Very Clean
response from property -Thank you so much for your five star review. We want all of our residents to have a great experience at The Element and we are happy to hear you are enjoying our services and community.
submitted by Madeleine M. - |Recommended: NoHorrible Experience — I don't even know where to begin. From the moment I moved in, there were issues. On day one I got to my apartment and the shower head was missing and the doorknob was on the wrong side of the door. I had to call maintenance to fix this. Additionally, the floors are incredibly uneven and not leveled. Already major red flags. While the building is supposed to be smoke-free, I would often smell smoke in the building and this would permeate my apartment. Sometimes it was cigarette smoke, other times it was marijuana. Fast forward to four months later and I ended up having issues with the parking lot. Not only are there potholes everywhere, but the staff failed to salt the parking lot and the sidewalks. My car ended up getting stuck on the ice and I nearly slipped on the sidewalk I'm sure many other residents also encountered this hazard . I ended up sending an email and was informed that they had already salted the road there was absolutely no way this was true . But what do you know...after I complained I discovered a few hours later that the sidewalk and parking lot had been miraculously salted. Additionally, the staff decided to add a new service called Trash Butler, which is essentially a valet service for your trash. They did not notify residents of this until the day before it was implemented AND they charge extra. I am perfectly capable of carrying my own trash outside. Another change they made was adding more secure locks okay, I'll give them a few points for this attempt . However, they expected me to come and pick up the keys during a holiday weekend, otherwise, I would have to wait until the following week. Well, that was a ridiculous request since I needed a way to get into my apartment but the main office was closed. I asked them to place the new key in my mailbox and they refused. Thankfully, my roommate was able to pick up the key.
response from property -We are so sorry to see your experience with our team hasn't been more positive. We can assure you that our staff is here to help our valued residents get the excellent stay they deserve, and we apologize if your interactions have not reflected the high standard of service that we aim to provide. We understand that first impressions are important when moving into a new home and we are sorry that your home was not in line with your expectations. If you would like to discuss any issues further that you had while living here please feel free to reach out.
submitted by Emil M. - |Recommended: YesReally good place to live starting to clean up — Nice community everyone is pleasant
response from property -Thank you for your review Emil. Please let us know if there is anything we can do to give you five star experience at The Element.
submitted by Beatriz O. - |Recommended: YesIt' clean and efficient though the parking lots have a few potholes — I like living here because maintenance is quick to respond, the apartments are clean, and the rent is reasonable. There is always a spot to park and the owners are always trying to throw cute little community events that I think is really nice, though better timing would work more for me. There are a couple pot holes in the parking lot on the Linnemann street entrance that have been there for a year now.
response from property -Thank you for your five star review Beatriz, we are happy you enjoy living here. I also wanted to let you know we will be fixing the parking lots in the middle of July, we were just waiting for our permit.
submitted by Alyson A. - |Recommended: YesThin Walls but Great Staff — Overall great. Some noisy neighbors recently moved in but the office has been very swift in dealing with them. In the garden level, very easy to hear footsteps and other noise from above as walls ceilings are very thin. The back entrances could be better maintained. Lots of weeds and glass in road, people leaving junk on the outside of the doors like old chairs, mostly near the Linneman Rd entrance. Massive potholes located on the Linneman Rd entrance that really need fixing.
response from property -Thank you for your review Alyson. We want you to have a wonderful stay at the Element and we are always trying to improve so your feedback is appreciated. We are ready to repair the parking lot but we are waiting for the permit to be issued from Mount Prospect. As for the grounds I will make sure the maintenance team is taking care of things like furniture and garbage more consistently. If there is anything else we can do to give you a five star experience please let us know.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Element", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Element", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose